FAQs

Individuals
Can we contribute directly to NGOs of our choice.
At present this feature is not available. However, keep checking back, we shall be enabling it very soon.
Yes, It will be available in your account within 15 days of donation and we shall also send this via email.
Your information will be secured with us. Only NGOs where you opted for volunteer work can approach you through email. Brands, where you participated in cause marketing initiatives might occasionally send you good offers in your email.
Yes, you can anytime unsubscribe us. Link to unsubscribe will be available in each email you receive.
No, We encourage you to authenticate your participation.
Yes, we welcome your suggestions. You can reach us at connect@sociocharge.com
Explore Purpose360 in the Impact Lab. This is a unique experiential learning & shaping for aspiring founders.
Yes, avail ecosystem-led business incubation-cum-acceleration support. Explore Impact Lab for details.
Explore Impact Lab for multiple benefits that you can avail. Ecosystem-led business incubation-cum-acceleration support is right fit for early stage startups.

CSOs/NGOs
Do we need to be registered NGO to register on Sociocharge?
Yes, NGOs need to be legally registered entities in their respective countries
First week of every month is scheduled for fund transfer. However, minimum amount need to be matched. Minimum amount is INR 1000/-
10% of fund collected shall be charged as operational expenses by Sociocharge. Same will be deducted while transferring amount to CSO’s bank account.
Yes!
Yes, you will receive name of companies with amount along with number of participants who participated in cause marketing initiatives from companies. Individual contribution by the people shall also be mentioned separately. Details required for tax certificate for individual people will be provided
Yes
Your registration on Sociocharge is absolutely free.
Typically it takes 2-3 working days. Before enabling engagments in an cause marketin activities We would need registration certificate and cancelled cheque to confirm your bank account information. We might ask you for two years audited balance sheet for further verification.

Businesses
Do we need to select CSO from list available in Sociocharge or we can suggest as per our preferences?
You can suggest CSO you want in the list, we shall be happy to enlist NGO/CSO of your choice.
We will do on your behalf and will update you with the record.
Yes, there will be monthly charges and certain percentage of contribution you make to your selected CSOs. Please contact us for details.
Yes, your brand will be listed on Sociocharge
We can discuss on this. Please contact us.
Socio is a platform currency. One Socio is equivalent to One INR for India. For other currencies it has different values.
When you need to update your wallet, please contact us. Very soon we will be enabling facility to update the wallet online.
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