FAQs

CSOs
Do we need to be registered NGO to register on Sociocharge?
Yes, NGO need to be a registered non profit entity
First week of every month is scheduled for fund transfer. However, minimum amount need to be matched. Minimum amount is INR 1000/-
10% of fund collected shall be charged as operational expenses by Sociocharge. Same will be deducted while transferring amount to CSO’s bank account.
Yes!
Yes, you will receive name of companies with amount along with number of participants who participated in cause marketing initiatives from companies. Individual contribution by the people shall also be mentioned separately. Details required for tax certificate for individual people will be provided
Yes
Your registration on Sociocharge is absolutely free.
Typically it takes 2-3 working days. We would need confirmation registration certificate and cancelled cheque to confirm on bank account information. We might ask you for two years audited balance sheet for further verification.

Users
Can we contribute directly to NGO/CSO of our choice.
At present this feature is not available. However, keep checking back, we shall be enabling it very soon.
Yes, It will be available in your account within 15 days of donation and we shall also send this to your email.
Your information will be secured with us. Only CSOs where you opted for volunteer work can approach you through email. Brands, where you participated in cause marketing initiatives might occasionally send you good offers at your email.
Yes, you can anytime unsubscribe us. Link to unsubscribe will be available in each email you receive.
No, We encourage you to authenticate your participation.
Yes, we welcome your suggestions. You can reach us at info@sociocharge.com

Brands & Businesses
Do we need to select CSO from list available in Sociocharge or we can suggest as per our preferences?
You can suggest CSO you want in the list, we shall be happy to enlist NGO/CSO of your choice.
We will do on your behalf and will update you with record.
Yes, there will be monthly charges and certain percentage of contribution you make to your selected CSOs. Please contact us for details.
Yes, your brand will be listed on Sociocharge
We can discuss on this. Please contact us.
Socio is a platform currency. One Socio is equivalent to One INR for India. For other currencies it has different values.
When you need to update your wallet, please contact. Very soon we will be enabling facility to update the wallet online.